Privacy Policy

Privacy Policy — GSMSOUQ.com

Effective Date: October 11, 2025

At GSMSOUQ.com, we value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, services, and communications. By using GSMSOUQ.com, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information from users:

a. Personal Information:

Name, company name, email address, phone number, and billing/shipping address.
Payment information (bank transfer, crypto wallet, or other approved payment methods).

b. Non-Personal Information:

IP address, browser type, device information, operating system, and website usage data.
Cookies and tracking technologies used for analytics and site functionality.

c. Business Information:

Company registration details, resale certificates, and order history for wholesale customers.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders, including shipping and payment.
Provide customer support and respond to inquiries.
Communicate important updates, promotions, and service notifications.
Improve our website, products, and services.
Detect and prevent fraud or unauthorized activity.
Comply with legal obligations and regulations.

3. Data Sharing and Disclosure

GSMSOUQ.com does not sell or rent your personal information to third parties. We may share information with:

Service providers (payment processors, shipping companies, IT services) to fulfill orders and provide services.
Legal authorities if required by law, regulation, or legal process.
Business partners only for order fulfillment and with your consent.

4. Cookies and Tracking Technologies

Our website uses cookies, Google Analytics, and similar tools to analyze traffic, improve functionality, and enhance your experience.
You can disable cookies in your browser settings, but some features of the website may not function properly.

5. Data Retention

Personal and business information is stored only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
Order and transaction records are retained for audit and accounting purposes.

6. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
All payment transactions are processed securely via trusted payment gateways.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

Access & Correction: Request a copy of your personal information or correct inaccuracies.
Deletion: Request deletion of your personal data where applicable.
Opt-Out of Marketing: Unsubscribe from promotional communications at any time.
Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise your rights, contact us at: privacy@gsmsouq.com

8. Third-Party Links

GSMSOUQ.com may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
We encourage users to read the privacy policies of any third-party sites they visit.

9. Children’s Privacy

Our services are not directed at children under 18 years of age.
We do not knowingly collect personal information from minors.

10. International Data Transfers

GSMSOUQ.com operates globally, and your data may be transferred to countries outside your jurisdiction.
We ensure that such transfers comply with applicable data protection laws and security standards.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in practices, laws, or services.
Updated policies will be posted on this page with a revised effective date.