Privacy Policy – GSMSouq.com

Effective Date: [01/01/2025]

At GSMSouq.com, your privacy is our priority. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from www.gsmsouq.com (the “Site”), in accordance with United States privacy laws, including the California Consumer Privacy Act (CCPA) and other applicable regulations.

1. Information We Collect

We collect personal and non-personal information to operate effectively and provide you with the best shopping experience.

A. Personal Information You Provide:

  • Full name

  • Email address

  • Shipping and billing addresses

  • Phone number

  • Payment information (processed securely via third-party gateways)

  • Order and purchase history

  • Communications with customer support

B. Information Collected Automatically:

  • IP address

  • Browser and device type

  • Operating system

  • Pages viewed and time spent on the site

  • Referring URLs

  • Location data (general region)

This data is collected via cookies, web beacons, log files, and similar tracking technologies.

2. How We Use Your Information

We use the collected data to:

  • Fulfill orders and process payments

  • Deliver products and services

  • Communicate order updates and customer support responses

  • Improve our website, offerings, and user experience

  • Prevent fraudulent activity and protect our platform

  • Comply with legal obligations

  • Conduct marketing (with opt-out options)

We do not sell your personal information.

3. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your browsing experience, track website performance, remember your preferences, and enable analytics.

You can manage cookie preferences through your browser settings or by using cookie control tools available on our site.

4. Third-Party Services

We share limited information with third-party providers to perform services on our behalf:

  • Payment processors (e.g., Stripe, PayPal,Bank Transfer,Crytpo,Credit and debit card)

  • Shipping and logistics partners

  • Marketing and email tools (e.g., Mailchimp, Meta, Google Ads)

  • Analytics providers (e.g., Google Analytics)

These services are contractually required to handle your data securely and only for specified purposes.

5. Your Rights (U.S. Residents)

Depending on your state of residence, including California, Virginia, and others, you may have the following rights:

A. Right to Know

Request to know what personal information we collect, how it’s used, and with whom it is shared.

B. Right to Access and Portability

Request a copy of your personal data in a portable format.

C. Right to Delete

Request that we delete your personal information (with some legal exceptions).

D. Right to Opt Out

You can opt out of the sale or sharing of personal information (we do not currently sell data).

E. Right to Non-Discrimination

You will not be penalized for exercising your privacy rights.

To submit a privacy rights request:
📧 Email us at support@gsmsouq.com with the subject “Privacy Request”.
We may need to verify your identity before processing your request.

6. Data Retention

We retain your information only for as long as necessary to fulfill our obligations — such as processing orders, resolving disputes, and complying with tax or legal requirements.

7. Data Security

We implement physical, electronic, and administrative safeguards to protect your information, including:

  • SSL encryption

  • Secure payment gateways

  • Restricted access to personal data

  • Regular security updates and monitoring

While we strive to protect your data, no method of transmission or storage is 100% secure.

8. Children’s Privacy

GSMSouq.com does not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe your child has submitted personal data, please contact us so we can remove it.

9. Do Not Track (DNT) Signals

We do not currently respond to “Do Not Track” signals from web browsers due to a lack of industry standards.

10. International Visitors

This website is intended for users in the United States. If you are accessing the site from outside the U.S., your data may be transferred to and processed in the U.S., subject to U.S. laws.

11. Policy Updates

We may revise this Privacy Policy periodically to reflect legal, technological, or business changes. The “Effective Date” at the top of this page will be updated accordingly. Continued use of our site after changes are posted constitutes your agreement to the updated terms.

12. Contact Us

If you have questions or concerns about our privacy practices or this policy, please contact:

GSMSouq.com – Privacy Team
📧 Email: Support@gsmsouq.com