Terms and Conditions
Welcome to GSMSouq.com. By accessing or purchasing from our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. General Information
This website is operated by GSMSouq.com. Throughout the site, the terms “we,” “us,” and “our” refer to GSMSouq.com. These Terms and Conditions apply to all users of the site, including browsers, customers, and content contributors.
By accessing our site or placing an order, you accept these Terms and Conditions in full. If you do not agree to any part of them, please do not use our services.
2. Products & Availability
We offer new, factory-sealed mobile phones and related accessories. Product images are for illustrative purposes only. While we strive for accuracy, specifications, colors, and availability may change without notice.
We reserve the right to limit quantities or discontinue products at any time without prior notice.
3. Pricing & Payment
All prices are listed in USD and are inclusive/exclusive of applicable taxes (depending on your region).
We accept payment through secure third-party gateways (e.g.,Wire Transfer(TT),Cryptocurrency, Stripe, PayPal, credit/debit cards). By submitting your payment information, you confirm that you are authorized to use the payment method provided.
We reserve the right to correct pricing errors or cancel orders due to incorrect listings or technical issues.
4. Orders & Cancellations
Once an order is placed, you will receive a confirmation email. Order processing typically begins within 24 hours. Once processed, cancellations may not be possible.
We reserve the right to cancel any order at our discretion, including for issues related to fraud detection, stock availability, or pricing discrepancies.
5. Shipping & Delivery
We ship to most locations within GSMSouq.com. Delivery times are estimated and may vary due to location, customs, or courier delays.
Tracking information will be provided once the order is dispatched. We are not responsible for delays caused by shipping carriers or force majeure events.
6. Returns & Refunds
We offer returns within 30 days of delivery for eligible products, provided they are unused, unopened, and in original packaging.
To initiate a return, please contact us at support@GSMSouq.com. Refunds will be issued to the original payment method after the returned product is received and inspected.
Shipping fees (if applicable) are non-refundable unless the product was defective or incorrect.
7. Warranty
Most devices are covered under a manufacturer warranty or GSMSouq.com warranty for a specified period (typically 12 months). Warranty terms vary by brand and product.
Damage due to misuse, accidental drops, unauthorized repairs, or water exposure is not covered.
8. Intellectual Property
All content on this website — including logos, graphics, product listings, and written descriptions — is the property of GSMSouq.com and protected by copyright laws. You may not reproduce, distribute, or exploit any content without written permission.
9. Limitation of Liability
To the fullest extent permitted by law,GSMSouq.com shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
We do not guarantee that our website will be uninterrupted, error-free, or secure at all times.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of USA/EU/UAE/HK/SG, and any disputes will be subject to the exclusive jurisdiction of its courts.
11. Changes to Terms
We reserve the right to modify or update these Terms & Conditions at any time. Changes will be posted on this page and take effect immediately upon publication.
If you have any questions or concerns regarding these Terms, please contact us at:
📧 support@GSMSouq.com